Maintenance & Support Retainer
Axorks provides ongoing software maintenance, database query tuning, security patching, and incremental feature updates on a predictable monthly retainer basis. Designed for production applications that require dedicated engineering availability without hiring full-time internal developers.
As software scales, security vulnerabilities, third-party API deprecations, and database slow-downs can degrade user experience. Our maintenance team proactively monitors serverless logs, optimizes SQL query execution times, applies dependency patches, and resolves critical bugs within guaranteed SLA response windows.
Our retainer engagement includes monthly health audit reports, prioritized bug fix tickets, database backups, dependency upgrades, and reserved engineering hours for new feature implementations.
What's Included in Maintenance & Support
Frequently Asked Questions
What is included in a monthly support retainer?
Our monthly retainer includes dependency security upgrades, PostgreSQL query optimization, serverless uptime monitoring, emergency bug fixes, and allocated development hours for new features.
Can you maintain software built by another development team?
Yes, provided the application is built on modern web stacks (Next.js, React, Node.js, Python, PostgreSQL). We perform an initial code audit before taking on maintenance.
What is the typical investment for a maintenance retainer?
Typical investment ranges from $50 to $290/month depending on allocated developer hours, database size, and SLA response time requirements.